Job Summary
To Drive NBC Access to Debt Capital Markets, ESG/Sustainable Finance and Bilateral Term Funding.Job Description
Debt Capital Markets 40 %
- Origination of capital markets issuances.
- End to end management of issuance proposals – through in-country and group governance.
- Lead engagements with transaction advisors and partners towards successful issuances at best terms possible.
- Lead engagements with relevant regulators to get support and approvals
- Work in collaboration and in alignment with ALM, Capital Management and Liquidity Management functions.
- In collaboration with coverage teams, drive appetite scoping, market intelligence and investor engagements.
- In collaboration with Marketing, prepare pitching and advertisement materials.
- A partner to Investment Banking in the provision of custody, registry and other transaction advisory services.
- Research and analyze information on debt issuance activities in different markets to identify lessons and opportunities.
- Ensure compliance to continuous listing obligations and other applicable capital markets rules and regulations.
- Be an active player in innovation, broadening and deepening of Tanzania capital market.
- Other responsibilities relating to capital markets as my be assigned by Head of Treasury.
ESG 40%
- Identify and raise ESG finance to support qualifying projects
- Work in collaboration with in-country and group stakeholders to development frameworks, policies, standards and manuals that guide ESG finance
- Work with various partners and stakeholders to develop bank-wide understanding of ESG and Compliance to applicable principles
- ESG stakeholder mapping
- Raise bilateral ESG finance
- In collaboration with coverage, develop a pipeline of clients, projects and assets that are ESG compliant for financing
- In collaboration with coverage, monitor performance of sustainable projects, provide regular reports on use of proceeds and impact.
- Originate ESG bonds, lead through successful issuances and ensure compliance on use of proceeds
- Lead engagements with advisors, second opinion providers and certification of compliance to guiding principles/framework.
- Grants management
- Develop process flows/maps on ESG products
Long-Term Finance 5%
- In collaboration with ALM, Liquidity Management, Capital Management, Finance and Business Units monitor and review bank’s medium and long-term funding requirements and develop financing plans.
- Mobilize local and foreign currency finance from local and international lenders at best terms possible.
- Regularly review existing debts and other finance in the balance sheet to ensure cost of funds supports bank’s ambition.
- Explore and execute measures/options to reprice/redeem funding that are not competitively priced.
- Work with coverage to ensure Lender KYC, DD, NDAs and other documentations are done as per requirement.
- Continuously drive increase in number, size and tenor of credit/borrowing lines that local and international banks have allocated to NBC.
- Identify new funding sources to diversify balance sheet and drive negotiations, including pricing and covenants.
- Be a partner to coverage in relation to investors and lenders’ relationship management.
- Contribute to the overall bank strategy and support long-term intercompany funding initiatives
Values 5%
Incumbent is expected to display the values of Trust, Resourceful, Stewardship and Courage in everything they do.
Other Responsibilities
- Be part and team player in ALM, Liquidity Management and Capital Management.
- On ad-hoc basis be flexible and ready to take on other Funding and Treasury related duties.
- Any other responsibilities that may be allocated by Head of Treasury.
Minimum Qualifications Required
- Bachelor Degree in Finance, Business, Economics or related field.
Preferred Qualifications
- CISI Certification by CMSA
- ESG Related Certification
- Other Capital Markets or Investment Certification
Minimum Experience Required
- Minimum of 5 years experience in Debt Capital Markets or related function with some exposure in Treasury function.
- In-depth understanding of global financial markets, financial instruments, and capital structures.
- Excellent knowledge of global Environmental, Social, and Governance (ESG) trends, challenges and opportunities
- Familiarity with corporate debt markets and instruments.
Preferred Experience
- Transaction advisory experience
- Bond Issuance and Listing Experience
- ESG Finance Experience
- An in depth experience of the fundamentals of financial markets
- Proven track-record in client advisory on DCM and the topic of ESG / Sustainable Finance.
Knowledge & Skills required
•Knowledge of ESG and particularly sustainable finance aspects.
•Project Management Experience: Demonstrated ability to lead and manage projects, particularly in areas related to finance and capital markets initiatives.
•Competence to plan, coordinate and pursue multiple initiatives simultaneously.
•Knowledge of Tanzania regulatory framework with respect to capital markets and ESG
•Self-starter and result oriented
•Excellent verbal and written communication skills to effectively communicate with stakeholders and manage relationships
•Positive and energetic
•Excellent analytical skills
Qualifications
Analytical Thinking - Advanced (Meets all of the requirements), Bachelor`s Degrees and Advanced Diplomas - Business, Commerce and Management Studies, Decisiveness (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Entrepreneurial thinking (Meets all of the requirements), Experience in a similar environment at junior specialist level, Investment Management (Meets all of the requirements), Openness to change (Meets some of the requirements and would need further development)The primary objective is to maximize sustainable economic Profit derived from a portfolio of Central Government, Local Government and Public Institutions Customers via effective Business Development & Risk Management at an individual and team level.
✅Position: Relationship Manager (Public Sector)
Job Description
Accountability: Customer Sales and Service 65%
- Grow portfolio value in line with agreed targets. This is achieved through cross sell or up sell by providing a variety of products and services to customers.
- Generating ongoing referral business from existing customers within the portfolio.
- Identify sales and services opportunities and offering solutions appropriate for the customer's needs, goal and objectives.
- Determine the products that are most effective in meeting customer’s needs and be able to sell these at short notice both reactively and proactively.
- Adopt a commercial approach to cost control and income generation.
- Expand assigned portfolios through product optimisation and profitable cross selling.
- Achieve customer satisfaction targets within the assigned portfolio by improving customer satisfaction standards.
- Establish relationships and maintain proactive and regular contact with clients as part of the agreed contact plan.
- Utilise all customer contact processes and products to develop a better understanding of customer needs.
- Provide feedback to clients, even if query or complaint has not been resolved yet.
- Educate customer on the new operating models
- Engage the customer and introduce prepared solutions.
- Understand and apply the relevant governance and compliance procedures to activities undertaken and maintain ongoing completion of relevant governance and compliance training.
- Maintain customer records and accurate completion of applications and paperwork.
- Work closely with customer service teams, responding to complex servicing requests and complaints for customers.
- Work proactively with colleagues across the group to support the growth of lead generation.
- Promote alternative delivery channels to clients.
- Proactively raise the profile and reputation of the Bank in the local community.
- Provide financial advice to existing and new customers within the local community to remain a reputable Bank.
- Maintain Relationship Plans for all customers in the portfolio such that contact with customers is prioritised.
- Conduct annual and if appropriate, interim reviews of customers borrowing facilities.
- Conduct annual and if appropriate, interim reviews with non-borrowing customers.
- Determine the key messages, e.g. agreed service standards, and negotiated pricing, relationship team contact points and new product changes, deciding upon the most appropriate communication method.
- Deal with and find solutions to customer complaints
- Research, create and follow up a target list for potential new business.
Accountability: Business Management 30%
- Research, create and follow up on a target list for potential new business.
- Identify priority customers using the Customer Relationship Planning templates to assess their present and potential contribution.
- Gather all the required information that is needed to prepare and assess credit applications. Role holder will be expected to input certain key information such as judgmental information. (They will work with Business Analysts, CMAs and Operational Bankers to construct credit applications).
- Control and quality of the portfolio, using available triggers and adherence to Risk management guidelines and policies.
Accountability: People Management 5%
- Day to day coaching and development of Business Analysts and Operational Bankers.
Minimum Qualifications Required
- Bachelor’s Degree in commerce or Arts Degree (Economics) or equivalent qualification.
- Four (4) years’ experience in customer facing role.
- Four (4) years’ experience within a sales and service environment.
- Four (4) years’ experience in developing and maintaining relationships with high value customers.
- 7-10 years general banking experience.
Preferred Qualifications
- Four (4) years’ experience in Corporate or Business Banking
- MBA/Diploma in Banking
- 5 years general banking experience focusing on corporate or business customers
- Knowledge in business risk and opportunities
Technical skills/ Competencies
- Relationship skills
- Credit Risk skills
- General Corporate banking knowledge
- Communications skills
- Deciding and initiating action
- Relating and networking
- Persuading and influencing
- Analyzing
- Planning and organizing
- Delivering results and meeting customer expectations
- Following instructions and procedures
- Coping with pressure and setbacks
Knowledge, Expertise and Experience
- Meeting customers’ needs
- Personal Organization
- Business awareness ·
- Adaptability
- Business development
- Decision making
- Managing Relationships
- Team results
- Innovative
- Active listening
- Analysis and judgment
Qualifications
Bachelors Degree and Professional Qualifications - Business, Commerce and Management Studies, Commercial mindset - Junior (Meets all of the requirements), Customer Excellence - Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication - Basic (Meets all of the requirements), Experience in a similar environment at junior specialist level, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Relationship building (Meets all of the requirements)