Position: Customer Support Agent
Key skills and experience for this role:
- Help betPawa customers get the best experience possible while using our products
- Be available to support clients through email, chats, and calls
- Be flexible and available to work 24/7 on shifts as scheduled
- Show initiative in amplifying the voice of the customer to advance business objectives
- Grow through participation in other company-wide projects
What do we look for in a new team member?
- Education level: 2 years of college (minimum)
- Excellent written and verbal communication skills in English and Kiswahili.
- Previous experience in customer support
- Ability to cope under pressure and work with minimal supervision
- Interest in helping other people
- Open to working 24/7 in shifts
- Good interpersonal skills
- Quick learner
- Interest in the sports industry
- Knowledge of football betting markets is an advantage
What you can look forward to:
- A competitive salary
- Opportunities for professional growth and development to keep your skills sharp
- Team Adventures – From team building activities to social events, we make sure there are plenty of fun and bonding moments
- Wellness Wins – Our wellness programme is here to keep you feeling your best, with resources and support for your health and happiness.
NAFASI za Kazi Kutoka Betpawa
If you’re eager to take on this challenge and make your mark, we’d love to hear from you! Send us your detailed resume that shows off your personality and experience.
CLICK HERE TO APPLY